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March 2026

Reimagining CX in Financial Services
BPO

Reimagining CX in Financial Services: Lessons from Kenya’s Digital Transformation

On Friday 27th February 2026, the TP (Teleperformance) Kenya team hosted a breakfast round table. The focus was on ‘Reimagining customer experience through digital transformation.’ This event was hosted in partnership with ICX Kenya – the Institute of Customer Experience (CX) – Kenya. TP has been focused on Customer Experience Read more

By Victor Botto, 10 hoursMarch 12, 2026 ago
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